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JUMO breaks the US$2.5B disbursement mark in Africa and Asia

18 November 2020

JUMO, a technology company building next-generation financial services for emerging market entrepreneurs, is today celebrating having extended more than US$2.5 billion in credit in their six markets in Africa and Asia.

This milestone has been reached just over 18 months after crossing the US$1B mark in 2019, and indicates exponential growth in the access to and availability of working capital for customers, with an average customer default rate of less than 5%.

Andrew Watkins-Ball, Founder & Group CEO, said this achievement is evidence of the success of JUMO’s unique business model, its ability to reach unbanked populations and to provide market-leading infrastructure for financial services.

“The thing that makes me most proud of this milestone is not the amount in dollars, it’s the millions of customers that we have served. Behind each dollar is a human story of someone who has put that capital to work to grow their business. These people are the backbone of their families, their communities, and the lifeblood of emerging market economies,” said Watkins-Ball.

JUMO partners with funders, banks and telecommunications companies to power a new generation of financial tools. The company was founded in London in 2015 and uses mobile wallet technology with data-driven credit prediction models to provide digital financial services infrastructure to partners, and products at scale to customers in emerging markets.

Over 76% of the 1.7B people in the world who lack access to finance are in Africa, while over 32% of adults in South Asia are unbanked. JUMO uses its technology across multiple partnerships to address the challenge of helping entrepreneurs in these segments.

“When we founded JUMO, we were always clear that we can only achieve our mission by leveraging sophisticated information technologies at really low cost,” says Watkins-Ball. “The increase in our prediction capability decreases the cost of credit risk, allowing us to share more value with customers while driving sustainable returns for our bank partners.”

Already active in Uganda, Zambia, Kenya, Ghana, Tanzania and Pakistan, JUMO has plans to launch in Côte d’Ivoire and Nigeria in the coming months. “We’re optimistic about the possibilities in these markets and continue to see huge growth opportunities in Africa, with the potential to replicate our successes in other markets over the longer term,” concludes Watkins-Ball.

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Diane Radley

Diane was a partner at PriceWaterhouse Coopers where she led their Transaction Services group advising on listings and corporate transactions. She served as CFO on JSE listed Altron and then Old Mutual after which she took the reins at Old Mutual Investment Group as CEO for 6 years. She currently serves on various international listed boards.

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A visionary leader inbanking, fintech and telecommunications. Bradwin has 17 years of diversified experience across these sectors and is renowned for his strategic vision, financial acumen, and leadership.His proficiency in engaging with stakeholders at multiple levels has consistently resulted in delivering impactful outcomes in complex scenarios.

We're committed to building financial tools that are not only fast and accessible, but also personalised and responsible.
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Joseph Mucheru

Joe was the former Kenyan Cabinet Secretary in the Ministry of ICT from 2015 to 2022. He brings a wealth of government experience and knowledge of African tech to the JUMO exec team and board.

Joe was also previously the head of Sub-Saharan Africa for Google, where he led strategy, business planning & operations.

Organisations like JUMO have never been more important for protecting livelihoods, facilitating financial inclusion, and driving economic growth.
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Fábio Matos

Fábio has worked in systems and software development for over 18 years. His tech leadership experience covers e-commerce and banking. He helped build the engineering team for neobank N26, and is building a world-class, compliant and scalable platform for JUMO.

JUMO has built a strong technology base with new features and functionality constantly on the horizon. We are ready for whatever comes our way.
Paul Whelpton

Paul Whelpton

Paul is CEO of JUMO and a recognised industry leader in AI. He previously spent seven years leading analytics teams at a top tier Bank. His experience spans retail, business and commerce with a focus on creating yield from large scale information management systems.
JUMO is an information enablement company that’s creating value for partners, and ordinary people. Customers can access credit in real time at a low cost of risk.
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Susie Squire

Susie joined JUMO after five and a half years at Woolworths Holdings Limited, where she was Group Head of Communications. Before joining Woolworths, she was the Press Secretary to the British Prime Minister, David Cameron, and was responsible for coordinating cross government communications and campaigns. Before that, Susie was at the Department for Work and Pensions, working as part of a team that oversaw wholesale reform of the welfare system. Susie has over 12 years’ international communications and corporate affairs experience spanning markets across Africa and Europe.

We have an unmatched ability to serve high quality, low cost financial products to customers at scale in emerging markets.

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Andrew is founder of JUMO and served as the CEO for over a decade. He’s built various businesses including Gateway Telecoms, a satellite service provider sold to Vodafone for $675M. He spent seven years at Salomon Brothers in London and New York and is partner in a fund focused on the energy sector.

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Michael has over 20 years’ experience in CFO roles and a successful track record for building scale and value. He is recognised industry-wide for operational efficiency, business transformation, liquidity management, financial structuring, refinancing and IPO preparation and execution. During his previous tenures as Group CEO for Zepz/WorldRemit and Sysco, his financial responsibilities also included strategy and M&A. Michael lives in North London with his wife, Eloise, young daughter, Amelie and two dogs. He likes to keep fit, plays very average golf and is a season ticket holder at Manchester United.

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