Careers
An exceptional challenge met by exceptional people.
We are a community of smart hearts, thriving in a place where we can learn from and challenge each other. We believe it’s the people that make the place.
Work with us
Anyone who works at JUMO, or who has been part of the JUMO journey, will tell you it’s autonomy that ignites our best work and the people that inspire us each day. We intentionally create a connected way of working that promotes real relationships.
We work as one team, pulling together.
We explore, innovate and find creative solutions to interesting challenges.
We are generous, bold and resilient.
We constantly improve what we do and how we do it. There is space for development and room to experiment or learn from our mistakes.
Every voice and contribution counts.
We are a quirky community who enjoys having fun and celebrating our wins together. Everyone can bring their unique, authentic self to work and feel seen and appreciated.
Diversity, equity and inclusion is built into how we work.
Life at JUMO
We are remote first
This means that working remotely is our default way of working, with access to co-working spaces as required.
We prioritise connection
Our regional teams meet socially once a quarter and our week-long global in-person meetup is a company highlight.
We care about our impact
Corporate social responsibility activities are prioritised together and individually with dedicated time off for community service.
We invest in your growth
With limited hierarchy and organic growth opportunities, you'll gain broad exposure across the business. We back this with coaching and leadership development to help you grow into the leader you want to become.
We celebrate our wins
High performance is recognised and acknowledged through short and long term cash rewards and share schemes.
We put wellbeing first
Family responsibility is a core company value backed by generous parental leave for both primary and secondary caregivers, 25 days of annual leave, flexible working arrangements and subsidised death and disability cover.
JUMOnauts are our superpower
Women at JUMO
0
Our focus on gender equity has led to an 8% increase in women representation since 2020.
Source: JUMO 02 2026 workforce data
Diverse nationalities
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We represent various African, European and Asian diasporas across the globe.
Source: JUMO 02 2026 workforce data
Highly recommended
0
JUMOnauts rated 8.8 out of 10 as their likelihood to recommend JUMO to others.
Source: Annual pulse survey 2025, response rate 73%
Quality connection
0
We rate our working relationships 9.1 out of 10, which is a top driver of engagement.
Source: Annual pulse survey 2025, response rate 73%
Work with us for change
Together, we create financial choices for millions of people.
10 jobs found
About this job
As a Security Engineer you will form part of JUMO’s dedicated Security Team. Our mission is to raise JUMO's overall security posture, by identifying security issues and helping teams to understand and address them.
JUMO’s tech stack runs in AWS and includes AWS EKS, Terraform, microservices written in Kotlin, Datadog and CI/CD based on Github Actions and ArgoCD.
As a Security Engineer you will need to be familiar with these systems, as well as specific security tooling such as various AWS-based security tools (Security Hub, GuardDuty, AWS WAF, etc), Okta, Semgrep, CrowdStrike EDR, Mimecast, FleetDM and more. You will report into the Head of Security.
You will
You will need
Bonus if you have
We ask a lot of each other at JUMO, but we give a lot too.
You will love
Remote First
This position is based remotely in any country between UTC+0 and UTC+3 timezones. We operate a remote first working approach, where working remotely is our default way of working. Our environment is designed to foster innovation and enable collaboration. You have flexibility where to work from, as long as you are set up to work remotely and have access to data with a strong and reliable connection as we value online facetime for collaboration at JUMO.
Diversity and Inclusion
At JUMO, we firmly believe that diversity strengthens our teams. We are dedicated to fostering an inclusive recruitment process that cultivates an environment where all individuals can be authentic, collaborate, and thrive.
As a Security Engineer you will form part of JUMO’s dedicated Security Team. Our mission is to raise JUMO's overall security posture, by identifying security issues and helping teams to understand and address them.
JUMO’s tech stack runs in AWS and includes AWS EKS, Terraform, microservices written in Kotlin, Datadog and CI/CD based on Github Actions and ArgoCD.
As a Security Engineer you will need to be familiar with these systems, as well as specific security tooling such as various AWS-based security tools (Security Hub, GuardDuty, AWS WAF, etc), Okta, Semgrep, CrowdStrike EDR, Mimecast, FleetDM and more. You will report into the Head of Security.
You will
- Help to discover and triage vulnerabilities from various sources.
- Design, configure, deploy, and maintain secure configurations across JUMO’s cloud and endpoint estate.
- Work with engineering teams to complete threat modeling exercises.
- Work with teams across JUMO to improve the SDLC and help secure the systems they are responsible for.
- Write code to automate tasks and integrate it with other products and integrations.
- Implement and improve security observability.
- Respond to, document and automate incident responses.
- Help secure JUMO’s use of AI tooling.
- Proactively seek ways to improve existing processes and systems related to incidents, vulnerabilities, security control systems, and risks.
- Coach, mentor, and share knowledge within the team.
You will need
- 3+ years of information security experience.
- Experience in a security implementation and operations environment.
- Good foundational programming experience, in a modern language such as Python, as well as Infrastructure-as-Code (Terraform).
- Experience with cloud services such as cloud providers, SSO, cloud email gateways, cloud productivity suites.
- Ability to build relationships and work effectively with other teams.
- Ability to effectively prioritize tasks and take initiative.
- A keen eye to identify process constraints and find solutions to alleviate these.
- Ability to work independently and be comfortable with responsibility.
Bonus if you have
- Stronger coding experience. For example, you can write code that interacts with a set of APIs, transforms the data, stores it in a database, and pushes it to another API.
We ask a lot of each other at JUMO, but we give a lot too.
You will love
- Collaborating with smart, engaging people in an inspiring work environment
- Working as one team towards our goal of financial inclusion
- Growing and learning continuously, with loads of encouragement and support
- Boldly taking risks as we navigate new challenges
- Flexible work practices enabling your best delivery
- Being autonomous and empowered to lead
- A stack of leading-edge technologies
Remote First
This position is based remotely in any country between UTC+0 and UTC+3 timezones. We operate a remote first working approach, where working remotely is our default way of working. Our environment is designed to foster innovation and enable collaboration. You have flexibility where to work from, as long as you are set up to work remotely and have access to data with a strong and reliable connection as we value online facetime for collaboration at JUMO.
Diversity and Inclusion
At JUMO, we firmly believe that diversity strengthens our teams. We are dedicated to fostering an inclusive recruitment process that cultivates an environment where all individuals can be authentic, collaborate, and thrive.
About this role
We are looking for a Regulatory Counsel to join our Legal & Compliance team. The successful individual will be responsible for providing advice and strategic and tactical direction for regulatory affairs company-wide. This position will report into the Head of Compliance and Risk and will be based in Ghana.
You will
You will need
Capabilities
Bonus if you have
We ask a lot of each other at JUMO, but we give a lot too.
You will love
Remote First
You will be based in Ghana. We operate a remote first working approach where working remotely is our default way of working. We have co-working spaces available in Accra for collaboration and connection and for the use of those who value and want to work out of an office. You have flexibility where to work from, as long as you have access to a reliable connection and are set up to work remotely.
Diversity and Inclusion
At JUMO, we firmly believe that diversity strengthens our teams. We are dedicated to fostering an inclusive recruitment process that cultivates an environment where all individuals can be authentic, collaborate, and thrive.
We are looking for a Regulatory Counsel to join our Legal & Compliance team. The successful individual will be responsible for providing advice and strategic and tactical direction for regulatory affairs company-wide. This position will report into the Head of Compliance and Risk and will be based in Ghana.
You will
- Identify, track and manage regulatory issues across all our markets of operation currently in Ghana, Tanzania, Kenya, Zambia, Uganda, Nigeria, Côte d’Ivoire, Cameroon and Benin.
- Advise on and shape global regulatory strategy.
- Be responsible for regulator engagement (working closely with the General Manager / In-Market Operations, local country management, corporate finance, legal and strategic delivery teams) and project management of new license processes.
- Scope new territories and products for understanding of legal framework (legal, regulatory, capital restrictions, shareholding restrictions, AML and KYC requirements, credit reporting, consumer protection, data privacy, and cross-border data flow requirements and challenges).
- Oversee regulatory runway of pending legislation and assisting to implement action items to ensure compliance with legislation once enacted, working closely with the Head of Compliance.
- Oversee in-house regulatory requirements & manage all regulatory queries and interpret and advise thereon.
- Advise on regulatory issues arising from our partner and key stakeholder relationships.
- Oversee and coordinate outside regulatory counsel where their services were retained.
You will need
- LLB degree or an equivalent tertiary qualification.
- At least 5 - 10 years’ post-qualification experience ideally in financial services.
- Expert knowledge of and immediate experience in operating in an African cross-border legal and regulatory environment.
- An understanding of data privacy, AML/KYC, credit reporting, tax and/or outsourcing frameworks and regulation.
- Significant experience engaging directly with regulators and managing new license processes.
- A track record of interpreting and navigating regulations and defining strategy in evolving legislative environments.
Capabilities
- To be capable of working effectively and independently in a fast-paced team environment.
- To be able to balance commercial and regulatory interests of the company while applying sound judgment.
- The ability to perform most of the work, drafting and research in-house, and retaining outside counsel only where specific risks or skills are solved for.
- To be resourceful and execution focused, the ability to work independently and to tackle multifaceted and complex cross-border legal projects. You are not driven by hierarchy, happy to roll up your sleeves and participate and lead from the front.
- Have attention to detail, an adaptable approach, be able to manage pressure in a high performance, constantly evolving and often ambiguous regulatory environment.
- The ability to communicate clearly and concisely with the ability to simplify complexity and focus on the important commercial issues.
- Strong cultural awareness and experience in working across diverse environments.
Bonus if you have
- Experience in micro-credit, mobile money, telecommunications, banking, or lending.
- Relationships with regulators in Ghana (BOG, GIPC), Kenya, Zambia, Uganda, Tanzania and experience in French speaking African territories (such as Cameroon and Cote d’Ivoire).
- Ability to speak and write in French fluently.
We ask a lot of each other at JUMO, but we give a lot too.
You will love
- Collaborating with smart, engaging people in an inspiring work environment
- Working for impact
- Growing and learning continuously, with loads of encouragement and support
- Boldly taking risks as we navigate new challenges
- Flexible work practices enabling your best delivery
- Being autonomous and empowered to lead
Remote First
You will be based in Ghana. We operate a remote first working approach where working remotely is our default way of working. We have co-working spaces available in Accra for collaboration and connection and for the use of those who value and want to work out of an office. You have flexibility where to work from, as long as you have access to a reliable connection and are set up to work remotely.
Diversity and Inclusion
At JUMO, we firmly believe that diversity strengthens our teams. We are dedicated to fostering an inclusive recruitment process that cultivates an environment where all individuals can be authentic, collaborate, and thrive.
About this job
As a Partner Operations Specialist, you will be accountable for managing a standardised and scalable query management and partner touch point operating model which will provide JUMO’s partners with a professional and effective operational service across several geographical territories in Africa, with a specific focus on Banking partners. This position will report to the Customer and Partner Operations Manager.
You will
You will need
We ask a lot of each other at JUMO, but we give a lot too.
You will love
Remote First
You will be based in South Africa. We operate a remote first working approach where working remotely is our default way of working. We have co-working spaces available in Cape Town for collaboration and connection and for the use of those who value and want to work out of an office. You have flexibility where to work from, as long as you have access to a reliable connection and are set up to work remotely.
Diversity and Inclusion
At JUMO, we firmly believe that diversity strengthens our teams. We are dedicated to fostering an inclusive recruitment process that cultivates an environment where all individuals can be authentic, collaborate, and thrive.
As a Partner Operations Specialist, you will be accountable for managing a standardised and scalable query management and partner touch point operating model which will provide JUMO’s partners with a professional and effective operational service across several geographical territories in Africa, with a specific focus on Banking partners. This position will report to the Customer and Partner Operations Manager.
You will
- Manage partner logged issues and requests to ensure effective reporting, root cause issue resolution, and a trademark level of service.
- Implement a system that tracks re-occurring banking partner issues/requests and ensures cases are built to effectively fix the root cause and reduce the overall number of future queries.
- Manage the reporting on all partner queries and ensure that the reporting is meaningful and results in focussed areas of development within the partner operations function.
- Collect, analyse and coordinate the partner operational requests across all shared services.
- Highlight any breaches in SLAs and drive the complete resolution with the different shared service teams. Escalate where necessary, track and report on internal inefficiency.
- Maintain and create user access on the partner portal and other partner-facing / internal operational systems.
- Monitor services, resolve incidents, fulfill requests, and carry out operational tasks.
- Ensure the documentation of team processes is created and updated to allow for a seamless onboarding experience for future partner operations specialists.
- Ensure knowledge documentation and knowledge transfer of the internal helpdesk systems and partner operations function.
- Measure query performance & seek continuous improvement.
- Liaise with other shared services to ensure alignment & frictionless delivery.
- Prioritise & coordinate work with other shared service teams.
You will need
- An undergraduate Degree or Diploma in a relevant field.
- A qualification in Operations Management is highly desirable.
- A minimum 3+ years in Operations preferably with exposure to the Financial Services sector.
- Strong working knowledge of helpdesk systems including Jira Service Desk.
- The ability to understand banking principles and requirements.
- To drive delivery of the highest standards within required timeframes.
- To lead by example & the ability to self-manage and take ownership.
- Strong communication and relationship building skills.
- To be a logical thinker with strong problem solving and process optimisation skills.
- The ability to prioritise, consider the bigger picture and be flexible with regards to changing priorities.
- Strong Microsoft Office knowledge (i.e. Excel, etc.).
We ask a lot of each other at JUMO, but we give a lot too.
You will love
- Collaborating with smart, engaging people in an inspiring work environment.
- Working for impact.
- Growing and learning continuously, with loads of encouragement and support.
- Boldly taking risks as we navigate new challenges.
- Flexible work practices enabling your best delivery.
- Being autonomous and empowered to lead.
- A stack of leading-edge technologies.
Remote First
You will be based in South Africa. We operate a remote first working approach where working remotely is our default way of working. We have co-working spaces available in Cape Town for collaboration and connection and for the use of those who value and want to work out of an office. You have flexibility where to work from, as long as you have access to a reliable connection and are set up to work remotely.
Diversity and Inclusion
At JUMO, we firmly believe that diversity strengthens our teams. We are dedicated to fostering an inclusive recruitment process that cultivates an environment where all individuals can be authentic, collaborate, and thrive.
About this job
As a Customer Data Scientist you will sit within JUMO's Customer domain team and build a deep understanding of our customers, their behaviour, creditworthiness and affordability. Your outputs, from credit scores and affordability values to segmentations and behavioural features, are consumed by our portfolio teams. You will have a direct impact on the bottom line and work alongside a strong, collaborative team that relies on peer mentoring and continuous learning. This role will report directly to the Head of Data Science and Analytics.
You will
You will need
Bonus if you have
We ask a lot of each other at JUMO, but we give a lot too.
You will love
Remote First
You will be based in South Africa. We operate on a remote first working approach where working remotely is our default way of working. Our environment is designed to foster innovation and enable collaboration. We have co-working spaces available in Cape Town for collaboration and connection and for the use of those who value and want to work out of an office. You have flexibility where to work from, as long as you have access to a reliable connection and are set up to work remotely.
Diversity and Inclusion
At JUMO, we firmly believe that diversity strengthens our teams. We are dedicated to fostering an inclusive recruitment process that cultivates an environment where all individuals can be authentic, collaborate, and thrive.
As a Customer Data Scientist you will sit within JUMO's Customer domain team and build a deep understanding of our customers, their behaviour, creditworthiness and affordability. Your outputs, from credit scores and affordability values to segmentations and behavioural features, are consumed by our portfolio teams. You will have a direct impact on the bottom line and work alongside a strong, collaborative team that relies on peer mentoring and continuous learning. This role will report directly to the Head of Data Science and Analytics.
You will
- Analyse, transform, augment and build datasets to convert customer, financial and behavioural data into features and dimensions that allow us to more easily and accurately extract insights.
- Use your coding skills to contribute to team tooling and automate processes, so that models and datasets can be consumed reliably in a self-service way by downstream teams.
- Design and develop customer-level models, including credit scores, affordability, segmentation, churn and retention, and other behavioural models, that inform decisions across other teams
- Analyse end user requirements to understand what our stakeholders, particularly the Portfolio and Portfolio Strategy teams, need, and translate those needs into deliverables you can support.
- Derive and communicate insights to stakeholders across the business.
You will need
- A bachelor's degree with a strong quantitative component (e.g. Economics, Physics, Engineering, Software engineering, etc.).
- Minimum 3-5 years of experience in a similar data science or analytics role, ideally in fintech or another data-rich environment.
- Experience in at least two prior roles, ideally across two or more industries — we value the perspective that a range of backgrounds brings to the team.
- Strong data wrangling skills using SQL and Python.
- Strong modelling skills using sklearn, h2o, pytorch, etc
- A collaborative mindset — you enjoy working closely with peers, sharing what you learn and learning from others.
- An ability to interpret problems, and simplify them to their essentials.
- The desire to innovate, be creative and work on challenging problems.
- Comfort with basic software development practices such as git and version control, sufficient to produce reliable, self-serviceable outputs.
Bonus if you have
- Experience working in fintech, specifically with lending products.
- Experience working with cloud computing.
- Personal projects you have worked on that you can showcase.
- Experience building customer-level models such as credit scores, affordability, segmentation or churn/retention.
- Experience in communicating complex concepts simply and clearly.
We ask a lot of each other at JUMO, but we give a lot too.
You will love
- Collaborating with smart, engaging people in an inspiring work environment
- Working for impact
- Growing and learning continuously, with loads of encouragement and support
- Boldly taking risks as we navigate new challenges
- Flexible work practices enabling your best delivery
- Being autonomous and empowered to lead
- A stack of leading-edge technologies
Remote First
You will be based in South Africa. We operate on a remote first working approach where working remotely is our default way of working. Our environment is designed to foster innovation and enable collaboration. We have co-working spaces available in Cape Town for collaboration and connection and for the use of those who value and want to work out of an office. You have flexibility where to work from, as long as you have access to a reliable connection and are set up to work remotely.
Diversity and Inclusion
At JUMO, we firmly believe that diversity strengthens our teams. We are dedicated to fostering an inclusive recruitment process that cultivates an environment where all individuals can be authentic, collaborate, and thrive.
About this job
At JUMO, we’ve built a smart financial services platform to make finance accessible to everyone. Our Data engineering team ensures that our intelligent banking platform is able to acquire data from millions of users across globally distributed sources, such as GSM. Beyond ingress, the data is processed and stored in the cloud to support event-driven analytics and machine learning pipelines.
As a JUMO Data Engineer, you will design, build and maintain scalable data architectures. You will monitor their performance, perform root cause analysis and provide solutions to any issues that might arise. You will work with large, complex data sets, which means experience working with Big Data is essential. On a typical day, we use Spark, Kafka, Python, SQL, Airflow and AWS technologies, such as Redshift. We work with Docker and Kubernetes for automating deployment, scaling, and management of containerized applications.
You will
- Be responsible for creating robust, mission critical batch and streaming data processing capabilities
- Design, implement, and maintain the data pipelines that constitute JUMO's data platform, enabling effective use of data across the organisation
- Provide feedback on team members' output, encouraging skills development within the team
- Work closely with Portfolio Managers and Decision Scientists to understand the real world problems we’re trying to solve
- Mentor juniors with technical leadership
- Be supported by senior leaders as you drive your own development
You will need
- BSc. in Computer Science, Electrical Engineering or equivalent tertiary degree
- Real-world understanding & experience of data pipeline design and development, as well as data processing and storage (i.e. experience in designing systems to process and curate large data sets)
- Experience in streaming technologies, specifically Spark and Kafka
- Experience with cloud technologies, AWS preferred
- Solid, proven experience working with big-data technologies such as Apache Spark, Flink, Hadoop, Kafka or Kinesis, DynamoDB
- Command of productionising and monitoring of data pipeline workflows, and working knowledge of the Data Product Lifecycle
- Experience in application design and development with at least one of the following languages: Python (preferred), Kotlin
- RDBMS experience in any relevant technology such as MySQL, PostgreSQL, Redshift and SQL Server. This includes experience with relational database administration, technical architectures and infrastructure components
- Understanding of CI/CD practices
- Productive within a Linux command line environment
- Proven ability to contribute software as part of a team. We are looking for someone that can effectively communicate technical concepts, and apply critical thinking under pressure
Bonus if you have
- Experience working with messaging systems (RabbitMQ, Redis, SNS)
- Experience working with data pipeline orchestration (Airflow, Nifi, Dagster )
- Experience working with production BI environments and tools (Tableau, Superset, Looker)
We ask a lot of each other at JUMO, but we give a lot too.
You will love
- Collaborating with smart, engaging people in an inspiring work environment
- Working for impact
- Growing and learning continuously, with loads of encouragement and support
- Boldly taking risks as we navigate new challenges
- Flexible work practices enabling your best delivery
- Being autonomous and empowered to lead
- A stack of leading-edge technologies
Remote First
We operate a remote first working approach, where working remotely is our default way of working. Our environment is designed to foster innovation and enable collaboration. You have flexibility where to work from (between time zone UTC 0 and UTC +3), as long as you are set up to work remotely and have access to data with a strong and reliable connection as we value online facetime for collaboration at JUMO.
Diversity and Inclusion
At JUMO, we firmly believe that diversity strengthens our teams. We are dedicated to fostering an inclusive recruitment process that cultivates an environment where all individuals can be authentic, collaborate, and thrive.
About this job
At JUMO, we’ve built a smart financial services platform to make finance accessible to everyone. Our Data engineering team ensures that our intelligent banking platform is able to acquire data from millions of users across globally distributed sources, such as GSM. Beyond ingress, the data is processed and stored in the cloud to support event-driven analytics and machine learning pipelines.
As a JUMO Junior Data Engineer, you will design, build and maintain scalable data architectures. You will monitor their performance, perform root cause analysis and provide solutions to any issues that might arise. You will work with large, complex data sets, which means experience working with Big Data is essential. On a typical day, we use Spark, Kafka, Python, SQL, Airflow and AWS technologies, such as Redshift. We work with Docker and Kubernetes for automating deployment, scaling, and management of containerized applications.
You will
You will need
Bonus if you have
We ask a lot of each other at JUMO, but we give a lot too.
You will love
Remote First
We operate a remote first working approach, where working remotely is our default way of working. Our environment is designed to foster innovation and enable collaboration. You have flexibility where to work from (between time zone UTC 0 and UTC +3), as long as you are set up to work remotely and have access to data with a strong and reliable connection as we value online facetime for collaboration at JUMO.
Diversity and Inclusion
At JUMO, we firmly believe that diversity strengthens our teams. We are dedicated to fostering an inclusive recruitment process that cultivates an environment where all individuals can be authentic, collaborate, and thrive.
At JUMO, we’ve built a smart financial services platform to make finance accessible to everyone. Our Data engineering team ensures that our intelligent banking platform is able to acquire data from millions of users across globally distributed sources, such as GSM. Beyond ingress, the data is processed and stored in the cloud to support event-driven analytics and machine learning pipelines.
As a JUMO Junior Data Engineer, you will design, build and maintain scalable data architectures. You will monitor their performance, perform root cause analysis and provide solutions to any issues that might arise. You will work with large, complex data sets, which means experience working with Big Data is essential. On a typical day, we use Spark, Kafka, Python, SQL, Airflow and AWS technologies, such as Redshift. We work with Docker and Kubernetes for automating deployment, scaling, and management of containerized applications.
You will
- Be responsible for creating robust, mission critical batch and streaming data processing capabilities
- Design, implement, and maintain the data pipelines that constitute JUMO's data platform, enabling effective use of data across the organisation
- Provide feedback on team members' output, encouraging skills development within the team
- Work closely with Portfolio Managers and Decision Scientists to understand the real world problems we’re trying to solve
- Be supported by senior leaders as you drive your own development
You will need
- BSc. in Computer Science, Electrical Engineering or equivalent tertiary degree
- Real-world understanding & experience of data pipeline design and development, as well as data processing and storage (i.e. experience in designing systems to process and curate large data sets)
- Experience in streaming technologies, specifically Spark and Kafka
- Experience with cloud technologies, AWS preferred
- Solid, proven experience working with big-data technologies such as Apache Spark, Flink, Hadoop, Kafka or Kinesis, DynamoDB
- Command of productionising and monitoring of data pipeline workflows, and working knowledge of the Data Product Lifecycle
- Experience in application design and development with at least one of the following languages: Python (preferred), Kotlin
- RDBMS experience in any relevant technology such as MySQL, PostgreSQL, Redshift and SQL Server. This includes experience with relational database administration, technical architectures and infrastructure components
- Understanding of CI/CD practices
- Productive within a Linux command line environment
- Proven ability to contribute software as part of a team. We are looking for someone that can effectively communicate technical concepts, and apply critical thinking under pressure
Bonus if you have
- Experience working with messaging systems (RabbitMQ, Redis, SNS)
- Experience working with data pipeline orchestration (Airflow, Nifi, Dagster )
- Experience working with production BI environments and tools (Tableau, Superset, Looker)
We ask a lot of each other at JUMO, but we give a lot too.
You will love
- Collaborating with smart, engaging people in an inspiring work environment
- Working for impact
- Growing and learning continuously, with loads of encouragement and support
- Boldly taking risks as we navigate new challenges
- Flexible work practices enabling your best delivery
- Being autonomous and empowered to lead
- A stack of leading-edge technologies
Remote First
We operate a remote first working approach, where working remotely is our default way of working. Our environment is designed to foster innovation and enable collaboration. You have flexibility where to work from (between time zone UTC 0 and UTC +3), as long as you are set up to work remotely and have access to data with a strong and reliable connection as we value online facetime for collaboration at JUMO.
Diversity and Inclusion
At JUMO, we firmly believe that diversity strengthens our teams. We are dedicated to fostering an inclusive recruitment process that cultivates an environment where all individuals can be authentic, collaborate, and thrive.
About this job
As Analytics Engineer, you will support the Senior Analytics Engineers in one or more of the many functional data domains within JUMO. Working closely with the various stakeholders and Data engineers to enable you to service data requests both internally and to external partners. You will report to the Analytics Engineering Team Lead.
You will
You will need
Bonus if you have
We ask a lot of each other at JUMO, but we give a lot too.
You will love
Remote First
This position is based in South Africa. We operate a remote first working approach, where working remotely is our default way of working. Our environment is designed to foster innovation and enable collaboration. We have co-working spaces available in Cape Town for collaboration and connection and for the use of those who value and want to work out of an office. You have flexibility where to work from, as long as you are set up to work remotely and have access to data with a strong and reliable connection as we value online facetime for collaboration at JUMO.
Diversity and Inclusion
At JUMO, we firmly believe that diversity strengthens our teams. We are dedicated to fostering an inclusive recruitment process that cultivates an environment where all individuals can be authentic, collaborate, and thrive.
As Analytics Engineer, you will support the Senior Analytics Engineers in one or more of the many functional data domains within JUMO. Working closely with the various stakeholders and Data engineers to enable you to service data requests both internally and to external partners. You will report to the Analytics Engineering Team Lead.
You will
- Work closely with all stakeholders which will include technology platform Product Owners, Data & Prediction teams, Finance, Marketing and external partners to perform investigations on data warehouse and other operational data stores to understand and assist with the real-world problems we're trying to solve.
- Need to understand the end-to-end architecture of your functional domain and be able to deep dive into the data to resolve issues or perform ad-hoc extracts.
- Perform quality assurance on new and existing data sets and pipelines to discover inconsistencies, anomalies to guide problem resolution and data cleansing exercises.
- Use advanced data query and discovery skills for ad hoc analysis and support for both internal and external stakeholders.
- Need to be able to clearly define reporting requirements as well as the ability to build operational reports and strategic dashboards.
You will need
- 3-5 years experience with data and/or systems analysis experience, at least some within a formal BI environment.
- University degree in either Business, Finance, Mathematics, Statistics, Informatics or equivalent industry training and experience.
- Proven ability in analytics, business process analysis and presenting / communicating recommendations across all organization levels.
- Real-world understanding of data processing and storage.
- Relational database management systems experience in any relevant technology such as MySQL, PostgreSQL, Redshift and SQL Server.
- Proven ability to write complex data queries (any desired language) to retrieve data for analysis, modelling and solving complex business scenarios.
- Ability to self-discover and understand complex data domains.
- Advanced Excel skills.
- Understanding of Data Governance, Agile methodologies and QA standards.
- Critical thinking under pressure with ambiguity and tight deadlines
- Experience working with Github and JIRA or similar task or project management tools.
Bonus if you have
- Experience in data environments making use of big data, data lakes, event-based streaming and API integrations.
- Experience with reporting and business intelligence software such as Tableau, Power BI, Grafana, Superset.
- Experience with tools such as Airflow and NiFi.
- Experience with end-to-end BI solution design and build.
- Experience in the FinTech industry.
We ask a lot of each other at JUMO, but we give a lot too.
You will love
- Collaborating with smart, engaging people in an inspiring work environment
- Working as one team towards our goal of financial inclusion
- Growing and learning continuously, with loads of encouragement and support
- Boldly taking risks as we navigate new challenges
- Flexible work practices enabling your best delivery
- Being autonomous and empowered to lead
- Using AI for good, ensuring more value for more customers
- A stack of leading-edge technologies
Remote First
This position is based in South Africa. We operate a remote first working approach, where working remotely is our default way of working. Our environment is designed to foster innovation and enable collaboration. We have co-working spaces available in Cape Town for collaboration and connection and for the use of those who value and want to work out of an office. You have flexibility where to work from, as long as you are set up to work remotely and have access to data with a strong and reliable connection as we value online facetime for collaboration at JUMO.
Diversity and Inclusion
At JUMO, we firmly believe that diversity strengthens our teams. We are dedicated to fostering an inclusive recruitment process that cultivates an environment where all individuals can be authentic, collaborate, and thrive.
About this job
As Partner Integrations Specialist you will be accountable for the technical delivery of JUMO's integrations end-to-end. This includes initial analysis through to deployment and go-live. You will work closely with JUMO's product, engineering and partner-facing teams to document, plan and execute the technical delivery of our products, and coordinate the partner side of the development lifecycle from inception through to launch and post-launch support. You will report to the Head of Integrations.
You will
You will need
Bonus if you have
We ask a lot of each other at JUMO, but we give a lot too.
You will love
Remote First
This position is based in South Africa. We operate a remote first working approach, where working remotely is our default way of working. Our environment is designed to foster innovation and enable collaboration. We have co-working spaces available across some of our main hubs for collaboration, connection and for the use of those who value working out of an office. You have flexibility where to work from in the country you are hired in, as long as you are set up to work remotely and have access to data with a strong and reliable connection as we value online facetime for collaboration at JUMO.
Diversity and Inclusion
At JUMO, we firmly believe that diversity strengthens our teams. We are dedicated to fostering an inclusive recruitment process that cultivates an environment where all individuals can be authentic, collaborate, and thrive.
As Partner Integrations Specialist you will be accountable for the technical delivery of JUMO's integrations end-to-end. This includes initial analysis through to deployment and go-live. You will work closely with JUMO's product, engineering and partner-facing teams to document, plan and execute the technical delivery of our products, and coordinate the partner side of the development lifecycle from inception through to launch and post-launch support. You will report to the Head of Integrations.
You will
- Coordinate and manage the technical delivery of JUMO's products, from scoping to go-live and post-launch support
- Manage and coordinate partner-led deployments as needed (during after-hours/late-night partner maintenance windows)
- Present and lead technical demos and presentations to external partners or internal teams
- Have a willingness to travel across Africa and work with partners on-site
- Create and maintain technical integration documentation to capture business requirements for new integrations (sequence, architecture and component diagrams)
- Act as the bridge between external partners and internal technical teams
- Discuss technical details with internal teams and partners, considering long-term implications and trade-offs
- Resolve integration issues through monitoring, root cause analysis and implementation of technical solutions with the relevant internal or external teams
- Handle technical escalations and follow up on support requests raised with our technical partners
- Perform systems integration testing and user acceptance testing by creating and executing test cases
- Make decisions with partial information in a fast-paced environment
You will need
- An undergraduate degree or diploma
- 5 - 8+ years' experience coordinating between multiple teams to deliver software products
- A technical background, with experience in:
- 3rd Party integrations
- RESTful APIs, JSON/XML and cloud technologies
- Agile processes and software development lifecycles
- Technical analysis and requirements gathering
- Code-based diagrams, e.g. Mermaid or PlantUML
- Stakeholder management skills and the ability to build relationships with partners
- A positive and constructive attitude
- The ability to self-manage and take ownership, show initiative
- The ability to push back constructively and say 'no' where appropriate, both internally and externally
- The ability to adapt communication style to technical and non-technical audiences
- To be a logical and critical thinker with strong problem-solving skills, able to question assumptions
- Attention to detail
- The ability to prioritise, take in the bigger picture, and stay flexible with changing priorities
- To be comfortable building lightweight tools or automations (e.g. scripts, Google Apps Script, JavaScript, simple web tools)
- To embrace change, as the work environment is dynamic, fast-paced and full of challenges
Bonus if you have
- Experience with cloud monitoring services such as Datadog
- Experience in fintech, payments, mobile money or e-wallet ecosystems
- Fluency with project management tools (e.g. JIRA, Confluence)
- Experience with API tooling such as Postman
- Experience with code-based diagrams (e.g. Mermaid, PlantUML)
We ask a lot of each other at JUMO, but we give a lot too.
You will love
- Collaborating with smart, engaging people in an inspiring work environment
- Working for impact
- Growing and learning continuously, with loads of encouragement and support
- Boldly taking risks as we navigate new challenges
- Flexible work practices enabling your best delivery
- Being autonomous and empowered to lead
- A stack of leading-edge technologies
Remote First
This position is based in South Africa. We operate a remote first working approach, where working remotely is our default way of working. Our environment is designed to foster innovation and enable collaboration. We have co-working spaces available across some of our main hubs for collaboration, connection and for the use of those who value working out of an office. You have flexibility where to work from in the country you are hired in, as long as you are set up to work remotely and have access to data with a strong and reliable connection as we value online facetime for collaboration at JUMO.
Diversity and Inclusion
At JUMO, we firmly believe that diversity strengthens our teams. We are dedicated to fostering an inclusive recruitment process that cultivates an environment where all individuals can be authentic, collaborate, and thrive.
In-Country Operations Co-ordinator // Francophone
Department
Growth & New Markets
About this job
As In-Country Operations Co-ordinator // Francophone you will be accountable for shaping and implementing the strategic roadmap for our key strategic partnerships for JUMO by utilising existing local market knowledge, operational execution and building strong relationships internally and externally. You will report to the Regional Manager // East Africa.
You will
You will need
Bonus if you have
We ask a lot of each other at JUMO, but we give a lot too.
You will love
Remote First
You will be based in Côte d'Ivoire or South Africa. We operate a remote first working approach where working remotely is our default way of working. We have co-working spaces available in Cape Town for collaboration and connection and for the use of those who value and want to work out of an office. You have flexibility where to work from in your country of hire, as long as you have access to a reliable connection and are set up to work remotely.
Diversity and Inclusion
At JUMO, we firmly believe that diversity strengthens our teams. We are dedicated to fostering an inclusive recruitment process that cultivates an environment where all individuals can be authentic, collaborate, and thrive.
As In-Country Operations Co-ordinator // Francophone you will be accountable for shaping and implementing the strategic roadmap for our key strategic partnerships for JUMO by utilising existing local market knowledge, operational execution and building strong relationships internally and externally. You will report to the Regional Manager // East Africa.
You will
- Execute on operational targets: Support product performance objectives by contributing recommendations to strategic plans and reviews; preparing and completing action plans; initiating productivity improvements, quality checks; resolving problems; identifying trends; determining system improvements; and implementing change.
- Be responsible for relationship management: Sustain rapport with designated stakeholder groups by making regular visits; exploring specific needs; resolving challenges and anticipating new opportunities.
- Be actively engaged: Pro-actively seek inputs and stimulate discussions with teams responsible for Portfolio Management, Product, Marketing, Customer Insights, Data Science, Finance, Capabilities and Customer Operations to resolve potential problems and identify opportunities.
- Drive project management and coordination: Take personal accountability in proactively planning and executing new and existing projects and operational activities including but not limited to operational compliance.
- Manage reporting: Provide real-time, robust, reliable, insightful business information.
- Ensure a clear grasp on any regulatory changes within the ecosystem that will affect our operations in-country.
You will need
- A Bachelor’s Degree in Computer Science, Business Administration, Commerce, Finance, Economics, Accounting or similar.
- A minimum of 1 - 3 years’ experience in a similar role in Financial Services, Technology, Telecom, FMCGs, Fintech.
- Spoken and written fluency in French and English.
- Experience in project management.
- Previous high level and sophisticated relationship management experience across various senior and other levels in an organization.
- Very good understanding and experience of financial products and performance, including credit risk, dynamics of lending, saving and some insurance.
- Experience in negotiating with major counter-party to achieve and facilitate a given strategy.
- Experience leading a team.
- Prior experience with mobile financial services.
- Excellent time management, planning and organizational skills.
- Exceptional communication skills, with effective listening skills, intelligent and articulate with strong written and verbal skills.
- To have a confident personality with strong presentation ability.
- Ability to work to tight deadlines, multi-task, prioritize and handle a diverse workload.
- To be a decisive, detail orientated and enthusiastic, problem solver.
- Ability to work in a fast paced ever changing environment.
Bonus if you have
- Emerging markets exposure.
We ask a lot of each other at JUMO, but we give a lot too.
You will love
- Collaborating with smart, engaging people in an inspiring work environment.
- Working for impact.
- Growing and learning continuously, with loads of encouragement and support.
- Boldly taking risks as we navigate new challenges.
- Flexible work practices enabling your best delivery.
- Being autonomous and empowered to lead.
Remote First
You will be based in Côte d'Ivoire or South Africa. We operate a remote first working approach where working remotely is our default way of working. We have co-working spaces available in Cape Town for collaboration and connection and for the use of those who value and want to work out of an office. You have flexibility where to work from in your country of hire, as long as you have access to a reliable connection and are set up to work remotely.
Diversity and Inclusion
At JUMO, we firmly believe that diversity strengthens our teams. We are dedicated to fostering an inclusive recruitment process that cultivates an environment where all individuals can be authentic, collaborate, and thrive.
About this job
Teamwork plays an integral role in the success of our tech strategy. In JUMO, our teams have exposure to a broad range of the best new technology, and are trusted with the autonomy and flexibility to explore, innovate and find creative solutions to interesting challenges. With this, everyone has the opportunity to contribute to our mission of enabling equal access to finance opportunities. We have chosen our tech stack carefully and believe in using the best tools out there.
Our software engineering team is responsible for building our market-leading banking as a service platform & products, enabling real-time access to funds at the lowest possible operating cost. When integrated into JUMO’s platform, it enables our partners to offer loans, savings and a wide range of financial choices to a new group of customers.
As an Intermediate Software Engineer, you will be accountable for solving complex technical problems with solutions that are scalable, testable, maintainable, and efficient, whilst continuing to improve our engineering practices. This position reports to a Tech Lead.
You will
You will need
We ask a lot of each other at JUMO, but we give a lot too.
You will love
Remote First
Our environment is designed to foster innovation and enable collaboration. We operate a remote-first approach t hat enables us with the flexibility to work and live where we are most productive.
We work between the UTC and UTC+3 time zones and currently have team members from South Africa, Portugal and Kenya.
Diversity and Inclusion
At JUMO, we firmly believe that diversity strengthens our teams. We are dedicated to fostering an inclusive recruitment process that cultivates an environment where all individuals can be authentic, collaborate, and thrive.
Teamwork plays an integral role in the success of our tech strategy. In JUMO, our teams have exposure to a broad range of the best new technology, and are trusted with the autonomy and flexibility to explore, innovate and find creative solutions to interesting challenges. With this, everyone has the opportunity to contribute to our mission of enabling equal access to finance opportunities. We have chosen our tech stack carefully and believe in using the best tools out there.
Our software engineering team is responsible for building our market-leading banking as a service platform & products, enabling real-time access to funds at the lowest possible operating cost. When integrated into JUMO’s platform, it enables our partners to offer loans, savings and a wide range of financial choices to a new group of customers.
As an Intermediate Software Engineer, you will be accountable for solving complex technical problems with solutions that are scalable, testable, maintainable, and efficient, whilst continuing to improve our engineering practices. This position reports to a Tech Lead.
You will
- Deliver across the SDLC to build a highly scalable distributed system.
- Assist in defining the team's roadmap in line with the company and technology vision.
- Architect services and systems using well accepted design patterns to allow for iterative, autonomous development and future scaling.
- Design, implement, test, deploy, and support our products and services
- Review code developed by other developers and provide feedback. Guide the team to consistently write production-ready code that is easily testable, easily understood by other developers and accounts for edge cases and errors.
- Anticipate and communicate blockers, delays and cost ballooning within their team’s projects, before they require escalation.
- Contribute to existing documentation or educational content and drive best practices and engineering excellence
You will need
- Experience with Kotlin / Java / Scala, and a cloud-based infrastructure, ideally AWS. Python experience will be an added advantage
- Experience designing, developing and testing software
- Extensive hands-on experience with the design and development of high-volume/low-latency services
- Business and operational awareness
- Good communication skills & EQ – able to work in a diverse team
We ask a lot of each other at JUMO, but we give a lot too.
- Work in an agile cross-functional team, delivering quality code you can be proud of
- Work with a modern but pragmatic Tech Stack (i.e. Kotlin + Spring Boot for Backend, TypeScript + React for Web and Mobile, Docker, Terraform, Kubernetes, Kafka, Flink, Datadog, GitHub Actions + ArgoCD for CI/CD, AWS), building a highly scalable distributed system
- Develop as a mentor, helping your junior colleagues grow as professionals
- Ensure consistency and accuracy when required
- Led and supported by an experienced, hands-on Tech Lead
- Collaborating with smart, engaging people
- Working for impact
- Growing and learning continuously, with loads of encouragement and support
- Boldly taking risks as we navigate new challenges
- Flexible work practices enabling your best delivery
- Being autonomous and empowered to lead
Our environment is designed to foster innovation and enable collaboration. We operate a remote-first approach t hat enables us with the flexibility to work and live where we are most productive.
We work between the UTC and UTC+3 time zones and currently have team members from South Africa, Portugal and Kenya.
At JUMO, we firmly believe that diversity strengthens our teams. We are dedicated to fostering an inclusive recruitment process that cultivates an environment where all individuals can be authentic, collaborate, and thrive.
How we hire
We know how much goes into applying for a position that resonates with your ethos, skills and goals.
Each candidate is carefully considered by our hiring team to ensure alignment.
We will communicate the next steps every step of the way.
Team
‘Our cultural behaviours at JUMO are what unite us and inform how we go about achieving our collective vision.’
Carolyn Henry
Head of People
Team
‘Operational strength creates the foundation for exceptional customer experiences.’
Perpetual Nduhiu
Customer Operations Lead & Customer Ops Specialist
Team
‘We are working to create extraordinary value for our customers and partners.’
Carmia Lureman-Norton
Head of Strategic Delivery and Corporate Affairs
Team
‘Every day we are inspired by the opportunity to collaborate and learn from each other.’
Julian Gordon
Tech lead
Team
‘Smart, passionate and driven, we take pride in what we do together.’
Claudina Carelse
Reconciliations Team Lead
Team
‘JUMO is a learning machine. We manage information intelligently for optimal outcomes.’
Albert Brand
Managing Director, Portfolio and Prediction
Team
‘Adaptability and flexibility is the super power that keeps us growing.’
Nicolene Saayman
Head of Legal // Commercial
